Charter Oak Call Center
Hours
Mon - Wed 8 AM - 5 PM
Thur - Fri 8 AM - 6 PM
Sat 9 AM - 1 PM
Phone Number
860-446-8085, ext. 102
800-962-3237, ext. 102 (outside local area)
What can the Call Center do?
Charter Oak's Call Center is staffed with well-trained, helpful personnel. Here is a partial list of what can be done in the Call Center during our convenient hours.
Open new accounts
Transfer funds between accounts
Apply for a loan
Apply for a new VISA account or existing credit limit increase
Loan advances
Mail loan proceeds check
Real estate loans
Purchase new certificates or renew existing ones
Place stop payments
Place address changes
Order coupon books
Wire transfers/money transfers
Process VISA, loan, and mortgage payments
Order VISA ATM/Debit cards
Payroll allocations: initiate, modify or cancel
IRAs: open new accounts, transfers, and roll-overs
ATM disputes
Check and statement copy request
Account research
